9 May 2008

We want to thank you and the excellent staff you have working in the Nissan dealership section.

On the day we attended the Nissan dealership at Parramatta, we met Mitchell Merry. Mitchell was very helpful, friendly, and answered any questions we had. He has an excellent product knowledge and exceptional sales manner. We were not pressured and felt comfortable in discussing decisions in front of him. Hwe was more than helpful in all areas of the sale. When it came time to negotiate a price, Mitchell worked had and came up with a mutually satifactory deal.

Even after the contract was signed, Mitchell's after sale customer service was nothing less htan amazing. We have never experienced this level of sercive, ever! Mitchell returned phone calls, worked towards resolving problems we had with our old Patrol and was understanding to the circumstances that we were presented with.

Bobi also showed exemplary customer service especially in the area of following up serveral important matters for us with Nissan Australia. Bobi had no benefit in doing this for us and managed to get us a very good result. This again added to our fantastic experience, in the purchase of our new Patrol.

It's been a pleasant experience dealing with Nissan Parramatta. The staff offer exceptional customer service, and it is good to see that not all car dealerships are the same. We will insist on referring friends and family to the Nissan dealership at Parramatta.

We look forward to our next purchase, and a continued relationship via your service department.

Thank You.

David & Catherine

17 April 2008

We had the privilege of purchasing a Mitsubishi Outlander and there are two people that we would like to thank.

Anthony (Attalah) was the first person we came into contact with. He was professional and down to earth and gave us all the information we needed to know. Even after mentioning that we had to look at another car, we did not feel over pressured (in your face) into the purchase.

We would like to thank both sales reps for making everything so easy and have no hesitation in recommending them to anyone else.

Ashley

6 April 2008

I wish to bring to your attention the excellent service offered by one of your vehicle service officers, Mr Roger Camilleri.

I have known Mr. Camilleri since 2001 when we purchased our PT Cruiser and throughout this time I have found Roger to be, polite, courteous and always very helpful to all our service needs......

Please express my sincere thanks to Mr Camilleri for his continued support and efficiency.

Hopefully Mr. Camilleri will reamin with our organisation for many years to come.

Jim

February 2008

Andres & I just wanted to say thank you for your great service (in Parramatta Nissan). It really has been a pleasure buying a car with you and we will not hesitate to let others know. All the best! Warmest wishes..

Tazmin & Andres

3 December 2007

I have been struggling for the last month to find some parts for my son's Jeep, I have tried so many companies and it was very stressful that no one could help me, so i managed to get hold of your company Lincorp Automotive.

I rang your company and started to talk to a man named Ajay. Ajay took down all the part names i required, started to shop around for me and found
the best affordale deal. He was so helpful and polite and got the parts for
me under ten days.

I want to thank your company for having a very devoted worker, extremely helpful and very polite, and i want to show my appreciation by writing this email.

I would recommend your company and sales person Ajay to anyone, and
have no doubt they will be helped the same way i was.

Kadije

30 November 2007

The (Service) staff were very courteous. I appreciate the work being done on time, car is running well. Thank You!

Susan

29 November 2007

Our Jeep broke down in Sydney and we're very grateful that it could be repaired so quickly. Thank you.

Laurence

26 November 2007

I was absolutely happy with Parramatta Nissan (service department), the car was ready in record time and it's greatly appreciated. Trent and Nathan always take excellent care of me.

Felicity

26 November 2007

I was "extremely happy" with Parramatta Nissan (service department). Nathan is absolutely fantastic, so was the girl behind the desk, as was the driver of the courtesy car and the car is running like a dream! No issues whatsoever and keep up the excellent work!

Tony

23 November 2007

I could not be happier with this customer service. The staff were all wonderful, everything was impeccable even the staff in the tea room. When the car is out of warranty I will still bring my car to Parramatta Hyundai Service Department.

Edna

23 November 2007

The service at Parramatta Chrysler Jeep Dodge Service Department was brilliant.

Ajay

23 November 2007

10 out 10, I will be back Parramatta Chrysler Jeep Dodge Service.

Bruce

21 November 2007

Very happy with Parramatta Hyundai, all the (Service) Staff are "very nice people" and very "friendly". In particular Nathan, who was very "helpful" and "friendly".

Paul

21 November 2007

2 November 2007

I would like to take this opportunity to thank Tony Zarpas for his professionalism and excellent customer service.

Our department received a new Hyundai Sonata end of October, personally delivered by Tony. Before he left, he ensured we were well informed about all the specifications this car has to offer. I have to admit, not only, is this car the smoothest ride, but knowing all the gadgets it has to offer, it makes the journery every time so much more special.

Thank you Tony and thank you Hyundai for providing an excellent, comfortable and fast, yet petrol efficient car.

Tatjana Co

18 October 2007

"I would like to take this opportunity to thank one of you Parramatta Mitsubishi staff Anthony (Atallah) for all his help with our purchase of a new Mitsubishi Colt.

From the moment we met Anthony on Sunday 14th October, he went through every possible detail and it's refreshing to come accross someone with such enthusiasm for a change. We have been looking for cars at a number of dealers for some time now and Anthony's service was second to none.

Whilst a Colt is not really a big ticket item, Anthony was helpful throughout and followed through with his promise of following up in the days after the purchase to keep us up to date with any developments.

I will certainly keep Parramatta Mitsubishi in mind when we look at upgrading our Mini, hopefully to a brand new Evo X (if my wife agrees).

Again, thank you and you surely must be proud of your staff at Parramatta Mitsubishi."

George

16 October 2007

"To Peter, Nick and Eugene,

Thank You very much for your courtesy and cordial attention, you showed to us and by helping Greg bring our wishes to fruition."

John and Judy

8 October 2007

"I am writing this letter in response to my dealings with your employee Kameron Hadiyan recently when purchasing my new Renault Van.

In an industry that has a bad reputation of dodgy dealers and pushy sales people I was pleasantly surprised to find Kameron to be very polite, honest and knowledgable. Kameron was and still is extremely helpful and I appreciate the fact that he was not pushy or lied to me in any way and this is the main reason why Lincorp Group got my business.

I find Kameron's after sales service to be of an exceptional standard and I find he can never do enough for me in helping me solve any problems that arise.

I gladly continue to recommend Kameron to all my courier colleagues and hopefully will be able to refer some business his way."

Kaizad

Director of Kaiper Pty Ltd

25 September 2007

"I would like to express my appreciation for the friendly help extended to me by your staff especially Pat (Goldthorpe) the receptionist, Nick (Smith) the Sales Manager and Anthony (Atallah), the salesman.

Nick was very helpful on the phone and immediately understood what i was looking for - he put together a package with the Triton Club Cab that I had to follow up.

When I arrived at the showroom, Pat mad me most welcome with a cup of tea, while I waited for Nick, who was at a meeting. Anthony, as soon as he had finished with his previous customer, came over and inquired if I needed assistance.

He then went over the vehicle with me, and most enthusiastically pointed out its features and the value of the deal. He went to the extra trouble to ring the Parts people to check on the options already fitted to the vehicle, and to ring Nick several times to ensure that all was as I understood it. We proceeded with the paperwork in a friendly and efficient manner, so that by the time Nick returned, everything was pretty much "signed and sealed". Joy (Maddocks) and Darren (DiMarco) completed the paperwork with me in a very pleasing way.

All in all a good experience, which I will be happy to tell my friends and colleagues about."

Peter

Director of McKinnon Training Services Pty Ltd

10 August 2007

"To the whole team at Lincorp Parramatta Hyundai (Service)

The quality of service provided was the best so far and am grateful for the care and quality provided."

John

5 July 2007

"To Anthony Atallah

We wish to thank you for your professional service on buying the car (MB Lancer). With all the competitivce car yards. We were happy with your service. Thank you once again."

George, Vicky & Mary

19 June 2007

"Please convey these compliments to Mr Anthony Atallah, Mitsubishi Sales Consultant, for handling the sale and pre-delivery process of my new Mitsubishi vehicle. It was truly a commendable performance.

On my first visit to your showroom Anthony provided all the information and assistance in selecting the vehicle to suit my needs and strict budget. He tirelessy followed up that first visit to secure my custom.

Anthony proved to be invaluable in arranging a loan vehicle for me once it became apparent that due to the factory delays the delivery of the new car was to be considerably delayed. He consistently and regularly followed up with information about the progress and, consistently, with exemplary professional courtesies.

Anthony Atallah demonstrated the highest standards in customer relationship; I was fortunate to meet him as your sales representative. If the quality of a firm's employees is an indication of future success, then Lincorp Automotive has a bright future."

Elizabeth

6 June 2007

"This letter is to express my gratitude for the wonderful service I got from your dealership. I recently purchased a Mitsubishi Outlander and to my surprise, I have been very happy with my vehicle.

I would like to commend your sales person, Anthony, who has been of great service. He is a very enthusiastic individual who has not only helped us come out with a good deal, but has been of help up until now. On a couple of occasions, I had some queries about the car and he was happy to assist me.

Thank you and hope you continue your excellent work"

Amando

11 May 2007

"This is just a short note to say thank you for the customer service that we received when I impulsively bought a car last week. What makes the service exceptional was that I wasn't looking to upgrade until next year, and was out car shopping for my parents.

Anthony Atallah was the sales consultant we dealt with. He was helpful (without being pushy), honest and a very good salesman. What makes Anthony a good salesman in my opinion, was that I always intended to trde my Corolla for another Corolla, I had no intentions of ever buying a Mitsubishi again after a bad experience years ago when I owned a Sigma that rusted, yet here I am a week later ready to pick up my new Lancer.

I have spent the week doing research checking all the detials and minor print on my contract in relation to my new purchase and found that everything that I had been told was accurate.

I will definitely be recommending Parramatta Mitsubishi and especially Anthony to anyone looking to purchase a new car in the future."

Felicia